![]() ![]() Madam, having dealt with large number of complaints, to provide better customer service, I urge you in consultation with Secretary to Govt of India, Min of Def (ESW) and if required with blessings of hon'ble RM to issue instructions to banks and PCDA (Pensions) Allahabad and other two PSAs as under:. There are large number of War widows of JCOs, NCOs and OR who are illiterate and these banks are playing havouc with them quoting some silly rules and are denying pension arrears.ħ. All they do is to blindly follow whatever they get from their CPPCs.Ħ. The branches have no idea of defence pensions. Look at the ignorance of the Shoolay branch of Syndicate bank when they are quoting Circular C - 144 in the Due & Drawn Statement which is applicable to Defence Civilians and not for Defence pensioners. From where and what kind of clearance is not known to the branch manager.ĥ. ![]() ![]() The reason given to this illogical & illegal action is as per policy of their CPPC any arrears more than Rs 5 lakhs needs clearance. Though the amount has been credited into her account, local branch is not permitting her to withdraw any amount from this arrears as it is blocked. Syndicate Bank, Shoolay Branch, Bengaluru calculated arrears of Smt Shakunatala Bhandarkar and it comes to Rs 30,52,745 (four sheets of Due & Drawn Statement attached). As per judgment of hon'ble Supreme Court the LPF as on was to be paid w.e.f Jan 2006 vide Circular 548 of PCDA (Pensions) Allahabad.Ĥ. Govt of India, Ministry of Defence was kind enough to enhance LPF to war widows vide Circular 456 of PCDA (Pensions) Allahabad w.e.f Jan 2006 and later it has been substantially enhanced by Circular 503 by PCDA (Pensions) Allahabad w.e.f. Smt Shakunatala Bhandarkar, wife of (late) Lt Col Ajit Bhandarkar, SC who was martyred in anti - terrorist operations in Jammu & Kashmir in 1999 is sanctioned Liberalised Family Pension (LPF).ģ. I am bringing to your kind notice a typical case of non - professionalism displayed by branches of banks at grass root level and their CPPCs at State or Head Office level.Ģ. I am indeed grateful to you for yeo-man service you are rendering to Defence fraternity.Ģ. ![]()
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